As a company, we are here to help our customer base. If you are not certain you want the ecollar you purchased, just return it in the first 30 days after getting it. We at Marsh Mutt will gladly exchange it for another collar you might like. NO HASSLE like the other stores!
Definitely USE the collar. It does not have to be NEW when you return it. Try it on your dog, and take him to TRAIN with it on!
Marsh Mutt has your back, and we always will!